Support and frequently asked questions
A compact help center covering the main cases customers face while applying for and using digital insurance policies.
Frequently asked questions
How do I start my policy application?
Go to the OSAGO page, enter the vehicle details, and continue through the guided application flow.
Where is my digital policy stored?
Once issued, the policy remains available in digital form and can be viewed or downloaded later.
What if I need help with my application data?
If you need assistance during the process, contact support and have your phone number or application details ready.
How can I check my application status?
If you already started the flow, review your entered data and continue from the step where you stopped.
Can I complete the policy fully online?
Yes, the digital flow is designed so the policy can be issued without visiting an office.
When should I contact support?
Contact support if a form error blocks your progress, a step does not complete, or you need clarification about your policy.