What to do in case of an insured event
We put the core steps in one place so you can report the event quickly, gather the right documents, and move toward payout without confusion.
Recommended process
1
Document the event
In a road accident, call the proper authorities, take photos and videos, and save the details of all parties involved.
2
Notify the insurer
Contact the insurer using the number listed in your policy and provide the contract number and a short description of what happened.
3
Prepare documents
This usually includes your ID, vehicle papers, driver’s license, claim statement, and the official report or protocol.
4
Submit the claim
Send the document package to the insurer or through the approved digital channel linked to your policy.